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Customer Reviews From YELP

Let us know what you think by reviewing us on YELP. And thanks for being our customer.

  Great communication

Representative who did the job
Efficient and business like  
Overall Great job

thumb Michele W.
9/12/2022

  Recently bought a house and the carpets had visible stains, but to the dismay of my OCD self, I found not-so-visible stains with a black light. Chatted with Norbert, who was very kind and patient with my questions. Responses were quick too. Scheduled a deep steam clean and tile clean.

Kevin arrived on time, also texted beforehand to let me know when he was on his way, which I appreciated. I was impressed on his professionalism and the way he immediately started surveying the floors. I didn't have any furniture to move and only had the tile cleaned with water instead of using chemicals, which was recommended by Kevin to save me some money. House was still new-ish, so the tile and grout still looked good. Overall, it was $400 for my 2400sqft one-story home. I expected a higher price because in my mind, the carpets were horrid, but maybe it wasn't that bad.

ALL of the stains were removed, tile was cleaned and I couldn't be happier. Kevin hustled and was done in 2 hours. Will schedule with them again in the future.

thumb Nicole N.
7/12/2022

  Norbert and Kellan continually offer excellent care for my carpet ... and for me. It is so comforting to know I can count on Magnificent Carpet Care to communicate, show up, and provide personable professional services.

thumb Teti C.
5/08/2022

  Truly is magnificent!  Norbert was quick to respond and managed to fit me in before we moved into our new home.  He did a FANTASTIC job on our carpet.  I honestly thought I was going to replace it but it looks brand new now. Great job!

thumb Shannon H.
9/11/2021

  Norbert was awesome.  Super friendly.  He was fair and honest with his quote and then matched that with hard work to really make him a quality find.  Trust his price...trust his work.  Our carpets look amazing.  Also...pay the extra to have him do the deep clean...its not much more...but he pulled so much dog hair out, we could've made a whole new dog.  Hire him.  You won't regret it.  Thanks Norbert.  We will call again if we need cleaning services.

thumb Craig E.
9/04/2021

  This carpet cleaning service is the very best.  Norbert is honest, informative and reliable. I have a dog who has spotted my carpets.  The stains were removed. I did have a a large stain on my light colored carpet in my office from a leak in my printer.  The stain happened after I had made the appointment therefore did not inform Norbert of this stain.  He came and cleaned my carpets but did not have the product he needed with him and said he would be back. He returned and as promised removed the black ink.
I wanted to pay him or at least tip him. He refused.
Please try this carpet cleaning service you will be pleased!
Lynne

thumb Lynne B.
8/19/2021

  Norbert at Magnificent Carpet Care did an awesome job on my carpets. I will definitely use them again! Dog stains that i thought were permanent magically disappeared thanks to Norbert's work.

thumb Lara T.
7/24/2021

  Your search for the best upholstery, carpet/rug cleaner in the area ends here. Norbert is fantastic to work with for your furniture and carpet/rug cleaning needs. His communication is excellent and has a very friendly demeanor. It is clear he takes pride in his work and wants to ensure his client's satisfaction. His prices are very fair and reasonable.  He is always punctual and up front about how clean he can get certain items. We will continue to use Norbert to clean our rugs and furniture and might even see how how well he can clean the tile and grout in one of our bathrooms.

thumb Joseph T.
6/01/2021

  Wow what an amazing job!!! Spots I thought would be there forever lifted! Made the carpet after 2 kids and years of a dog running around look new! Even got their fluff back!
Norbert is so friendly and totally worked around my busy schedule! He took extra time to make sure I was happy even when I was being inconvenient!
and very professional!
I wouldn't go with anyone else in the future for my carpet or upholstery needs!

thumb Kasey H.
5/04/2021

  If you are interested in floor or upholstery cleaning Norbert is the best around!  
He cleaned our carpets and furniture in Dayton, Nevada.  The carpets turned out great even though they are 15 years old and our 25 year old furniture came out looking new, and they are tone on tone white!  We were so pleased with his service we begged him to bring his cleaning service to us in Carmichael, CA, which he reluctantly agreed to.  It is almost 3 hours of driving one way.  The carpets were a huge challenge a family with 6 children lived in our home for 10 years.  The carpets look amazing compared to what they looked like previously.  At least we can feel better about the cleanliness while we search for the floorings we desire.  I can't find my before pictures, you wouldn't believe it!

thumb Cecilia S.
4/30/2021
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